**Outreach is for writing to many people at once without the result reading like a circular. In WrkLst 10, campaigns are listed in Messages, next to your single messages.**

## Campaigns and messages in one list

Messages shows your single messages and your campaigns one after the other, so you see everything you have written in one place. The **New** button starts either a message to one person or a campaign to many. Opening a campaign takes you to the campaign itself, with everyone on it and its letter. While a message status is chosen in the filter, campaigns are hidden — one letter to many people has no single delivery status.

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![Messages and campaigns in one list: 1 New · 2 Search messages · 3 Filter messages · 4 Find mail in your mailbox · 5 Refresh the mailbox](https://support-admin.wrklst.art/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBZkk9IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--45cf9882f4c35d5a6ee67e5547a2e65b1b22c198/en-messages-overview.jpg)

*Messages and campaigns in one list: 1 New · 2 Search messages · 3 Filter messages · 4 Find mail in your mailbox · 5 Refresh the mailbox*


## Writing a campaign

A campaign has three steps: **Letter**, **Recipients** and **Send**.

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![In Messages, New starts a campaign: 1 New](https://support-admin.wrklst.art/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBZ3dCIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--31fef736b196c288b3f9e98e645eb793209a645e/en-messages-new-menu.jpg)

*In Messages, New starts a campaign: 1 New*

1. Choose **New** in Messages and start a campaign. Give it a **Campaign name** — how you will find it again, not the subject of the letter — and, if it belongs to one, pick the **Exhibition**.
2. Write the letter in the same editor as Messages, with works, prices, documents and your signature; anything you can do in a single message you can do in a campaign. Save it — a campaign has to exist before it can be sent.
3. Under **Recipients**, search contacts and add them one by one or with **Add all**. **Main address only** limits the search to each contact's main email address; **Only my contacts basket** shows the contacts in your basket, which is how a saved list becomes the audience — load the list into the basket first. Drag recipients into the order they will be written to, which matters when you want your closest collectors to hear first. Someone who has already been written to stays on the campaign.

## Sending

The **Send** step shows the letter and, beside it, the works and documents going out with it. Pick a recipient to see the letter they will get, and change the works or documents for that one person before their copy goes. Then **Send to this person**, or send to everyone still waiting in one go. You confirm first — sent mail cannot be taken back — and can **Stop** at any time; **Continue sending** picks up where you left off.

## Following up

Each campaign shows at a glance how far it has got: to how many of its recipients the letter has gone, and how many of them opened it. Open it and you see every recipient with their state — **Waiting**, **Sent** or **Opened** — and who wrote the campaign. **New campaign from this** reuses the letter for a new audience.

Deleting a campaign removes it and its recipient list. Emails that have already gone out are not recalled; they stay in Messages.

## Related articles

* [Messages](/hc/wrklst-docs/articles/1786371748-messages)
* [Lists](/hc/wrklst-docs/articles/1767343209-lists)
* [Create a New Contact](/hc/wrklst-docs/articles/1767342760-create-a-new-contact)
* [Presentations](/hc/wrklst-docs/articles/1767343260-presentation)
* [Email and accounting connections: Google Workspace, Microsoft 365, QuickBooks, Stripe and Shopify](/hc/wrklst-docs/articles/1790900015-email-and-accounting-connections-google-microsoft-quickbooks-stripe-shopify)